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This page answers every money question tied to your 111bets account — how to add funds, how to move your balance back to your wallet, and how to read the transaction record we keep for every move. Your payment options here are bKash, Nagad, Rocket and Bank Transfer.
When you open the cashier, four payment rails are available depending on your account status and region. bKash and Nagad are the most common choices among our account holders in Bangladesh — both link directly to the mobile number registered on your wallet. Rocket works the same way through Dutch-Bangla Bank's mobile service. Bank Transfer is available for larger amounts where a direct bank account entry is preferred.
Enter your bKash mobile number and confirm the amount in the cashier. A prompt follows on your bKash app to approve. The reference number generated there matches the record in your 111bets transaction history.
Nagad works through the same mobile-number entry flow. Open your Nagad app alongside the cashier page, confirm the amount on both sides, and the deposit reference appears in your account history once the transaction clears.
Select Rocket in the cashier, enter the wallet number linked to your Dutch-Bangla account and follow the approval step inside the Rocket app. Keep the transaction ID from Rocket — it matches the reference we show in your history.
Choose Bank Transfer for direct account-to-account movement. The cashier shows the receiving account details and a unique reference code. Include that code in your transfer remarks so the deposit matches to your account without delay.
Every transaction between your wallet and your 111bets account produces two records: one on the wallet or bank side, one inside your account history. Keeping both lets you confirm a match quickly if a deposit does not reflect immediately or a withdrawal needs to be traced. Your account history is in the wallet section after login — each entry shows a reference number, a status label and a timestamp.
Your bKash, Nagad or Rocket app generates a transaction ID at approval. That same ID appears as the reference in your 111bets history. A matching reference means both sides recorded the same event.
Three labels appear in your history: Pending, Completed and Failed. Pending means the transaction is being processed. Completed means your balance has updated. Failed means the amount did not move — check your wallet app for the reason.
Find your full transaction list under Wallet in your account after login. Each row shows the method used, the amount, the reference and the current status. You can filter by date range if you are looking for a specific deposit or withdrawal.
Screenshot the wallet confirmation screen immediately after approving a transaction. That image shows the amount, recipient and transaction ID — all three match the record we hold. If you contact support, sharing this screenshot speeds up any trace request.
Security on the banking side works at several layers. The most important one is domain awareness: always confirm you are on 111bets before entering any payment detail. We do not contact you by SMS or email to request wallet PINs or OTPs — any message asking for that is not from us. Beyond the domain check, your account uses identity verification to confirm that the person withdrawing matches the person who registered.
Before entering any payment detail, confirm the address bar reads 111bets. We do not operate from subdomains or alternate URLs for banking. A mismatched domain is a sign you are not on our platform.
We verify your identity before releasing withdrawals above a threshold shown in your account. This protects your balance if someone else attempts a withdrawal from your device. The check is a one-time step unless your account details change.
Your bKash, Nagad or Rocket number must be registered under your own name to match your 111bets account. We cross-check this during withdrawal processing. A mismatch pauses the withdrawal until the correct wallet is linked in your profile.
For any transaction question — delayed deposit, blocked withdrawal or an unrecognised charge — reach our support team through the live chat shown after login. Have your reference number and a screenshot of your wallet confirmation ready before you start the chat.
Adding money to your account starts inside the cashier, not from your wallet app. Log in first, then open the cashier from the wallet icon at the top. You will see the available deposit methods listed — bKash, Nagad, Rocket and Bank Transfer. Select the one that matches the wallet or bank account you plan to use. Each method shows its own entry form. Fill in the amount and the wallet number or bank reference as prompted.
Go to 111bets, log in to your account and tap the wallet icon at the top of the screen. Select Deposit to open the cashier. Your available payment methods appear as selectable options below.
Select bKash, Nagad, Rocket or Bank Transfer. The form fields change to match the chosen method. Enter the wallet number or bank account detail shown in the form — do not enter a number that belongs to another person.
Type the amount you want to deposit. The cashier shows any minimum or maximum for the selected method. Tap Confirm to send the request. For mobile wallets, your app will notify you to approve — open the app and approve within the timeout shown.
Once approved on the wallet side, your 111bets balance updates and the transaction appears in your history with a Completed status. The reference number in history matches the transaction ID your wallet app generated at approval.
Withdrawing your balance back to bKash, Nagad, Rocket or your bank account follows a separate flow inside the cashier. Open the cashier after login and choose Withdraw instead of Deposit. The methods available for withdrawal may differ from deposit depending on your account verification status — if verification is not yet complete, the cashier will prompt you to finish it before the withdrawal can proceed.
Log in, tap the wallet icon and choose Withdraw. The page lists the methods available to your account. If a method is greyed out, a notice next to it explains what account step is needed to unlock it.
Type the withdrawal amount and confirm the wallet number or bank account shown in the form. This must match your registered details. An unmatched wallet number will be flagged before the request is submitted.
If your account has not yet passed identity verification, the cashier shows a verification prompt at this point. Complete the step shown — typically submitting a document through the verification screen — and then return to the withdrawal form.
After submission, the withdrawal entry in your transaction history shows Pending and then updates to Completed when processed. If it shows Failed, the reason appears in the entry detail — follow the instruction shown there before resubmitting.
Verification is a one-time process that connects your 111bets account to a real identity, keeping your balance secure against unauthorised access. You complete it once — after that, withdrawals process without repeating the document step unless your registered details change. The documents we request are standard: a national ID or passport and a confirmation that your registered wallet belongs to you. Upload them through the verification screen in your account settings.
After login, go to your account settings and find the Verification section. The page shows which documents are needed and whether your account is pending, under review or verified.
Upload a clear photo or scan of your national ID card or passport. The document must show your full name, date of birth and photo. Blurry or cropped images are returned for resubmission, which delays your withdrawal.
We check that the bKash, Nagad or Rocket number on your account is registered in the same name as your identity document. If the names do not match, update your wallet or your profile detail through support before resubmitting.
Once we complete the review, your account status changes to Verified and withdrawals open without this step repeating. You see the current status in your account settings at any time.
If your deposit or withdrawal question is not covered in the sections above, these answers address the situations our account holders raise most often. Each answer points to the account step or the support path that resolves the issue directly.
Check your transaction history first — if the entry shows Pending, the processing step is still running and your balance will update without any action from you. If the entry shows Failed, contact support with your bKash transaction ID and a screenshot of the app confirmation.
Use the Nagad number registered in your 111bets account profile. You can see the registered number in your account settings under Payment Details. We send withdrawals only to that number — entering a different one flags the request before it submits.
The cashier displays the minimum and maximum for each payment method at the time you select it. We do not publish fixed limits here because they can change — the figures shown in your cashier at login are the current active ones for your account.
We review submissions in the order received. The status in your account settings updates when the review is complete — you do not need to contact support unless the status has not changed after a reasonable wait. Submitting clear, complete documents avoids resubmission delays.
Open the failed entry in your transaction history. The detail view shows the reason. Address the issue listed — usually a wallet mismatch or a verification step — before resubmitting. Resubmitting without fixing the listed issue will produce the same result.
Bank Transfer is available as both a deposit and a withdrawal method depending on your account verification status and the amount. The cashier shows it as an option if your account is eligible. Complete verification first if Bank Transfer does not appear in your withdrawal options.