Slots / App
These terms set out how your 111bets account works — what we offer, what you can do, and what we expect in return. Access to our platform, including live casino tables and slot rooms, depends on your local law and the eligible regions we serve. Read through before you open an account so there are no surprises later.
By opening and using a 111bets account, you accept these terms in full. They apply to every action you take on the platform — browsing the lobby, placing a bet on Live Cricket Pitch, making a deposit via bKash or Nagad, or requesting a withdrawal through Bank Transfer. We may update these terms when our services change or when legal requirements shift. When that happens, we post the revised version here and note the date it takes effect. Continued use of your account after that date means you accept the updated terms. If you disagree with a change, close your account before the new terms apply. Eligibility is determined by your local law and the regions we currently serve — we do not override local legal restrictions, and it is your responsibility to check whether using this platform is permitted where you are. We reserve the right to limit or suspend account access if we find that eligibility requirements are not met. All monetary values in your account are held in BDT unless your account settings state otherwise.
bKash deposits and withdrawals are processed under the transaction terms shown at the point of transfer in your account wallet.
Nagad transfers follow the same account-level transaction rules. Limits and verification steps are shown in your wallet section after login.
Bank Transfer requests are subject to the limits and processing requirements displayed in your account at the time of the request.
Rocket payments are accepted where shown in your deposit options. Availability depends on your region and current account status.
Not every part of your experience on 111bets is governed by the same rules. This section is a plain-language map of what these terms cover and what falls outside them — so you know exactly where to look when a question comes up.
Your login credentials, account security settings, and eligibility are covered in full. Access remains subject to regional law and the verification steps shown in your account.
Deposits, withdrawals, and wallet balances processed through bKash, Nagad, Rocket, and Bank Transfer are governed here. Currency shown is BDT unless your account states otherwise.
Game titles from our studios — PlayStar, PG Soft, Joker, and Microgaming — are provided as entertainment content. These terms cover your right to access them, not the game mechanics themselves.
Payment processors and network providers operate under their own terms. We do not control those terms and are not responsible for delays or restrictions originating on their side.
These terms are not just obligations — they also give you specific actions you can take at any point. Your transaction history is available in your account wallet after login; every bKash deposit, Nagad transfer, and Bank Transfer request is logged there with a timestamp and status. If a record looks wrong, you can flag it directly from the transaction detail page without contacting support first. Account details — your registered mobile number, email, and payment method preferences — can be updated in the account settings section. For anything that cannot be resolved through self-service, our support team is reachable via the contact paths listed in this page. Requests to review how your account data is held, or to query a specific term, are handled through the same support route. We aim to respond to account queries in a timely manner; current response times are shown in the support section of your account dashboard after login.
Your full transaction log — bKash, Nagad, Rocket, Bank Transfer — is in the wallet section of your account. Filter by date or payment type to find a specific entry.
Update your registered mobile number, email, or payment preferences in account settings. Some changes require identity verification as shown in the on-screen prompt.
Use the support chat or email channel to ask about a specific term. Quote the section you are asking about so we can respond accurately.
If you believe a term has been applied incorrectly to your account, submit a written query through our support channel. We review each case against the version of the terms active at the time.
Questions about these terms, your account status, or a specific transaction can be raised through any of the channels below. For account and payment queries, having your transaction reference number ready will speed up the response.
Start a chat from the support icon in your account. Available for account, wallet, and terms questions.
Send a detailed query to our support address listed in the account help section. Include your account ID and the relevant transaction reference.
The help centre in your account dashboard covers common terms questions, wallet steps, and account verification requirements.
Your account data is held securely and used only for the purposes described in these terms and our privacy policy. We store transaction records — including bKash, Nagad, Rocket, and Bank Transfer entries — for as long as required by the operational and legal obligations that apply to us. Cookies are used to maintain your session and to remember your lobby preferences; you can review and adjust cookie settings in your browser at any time. Account security is your shared responsibility: keep your login credentials private, and notify us immediately if you suspect unauthorised access. To request a correction to your stored data, or to ask which data we hold on your account, use the support contact paths shown in the support section of this page.
Transaction records and account activity logs are retained for the period required by our operational and legal obligations. The current state is shown in your account dashboard after login.
Session and preference cookies keep your lobby state between visits. Adjust or remove them any time through your browser settings — this will not delete your account.
We apply standard security measures to your account. Your password and linked mobile number for bKash or Nagad are your responsibility to protect.
Contact our support team to request a copy of your account data or to ask about corrections. We respond through the same channel you use to raise the request.
If your question is not covered below, raise it through the support chat or email channel in your account.
Yes. Every transaction through bKash, Nagad, Rocket, or Bank Transfer is covered by these terms. The specific limits and verification steps for each method are shown in your account wallet at the time of the transaction.
We post the updated version here with the effective date. If you continue using your account after that date, you accept the new terms. If you disagree, close your account before the date shown on the updated terms page.
Eligibility depends on your local law and the regions we currently serve. It is your responsibility to verify that using this platform is permitted where you are. We do not override local legal restrictions and may suspend accounts if eligibility requirements are not met.
Your complete transaction log — covering bKash, Nagad, Rocket, and Bank Transfer entries — is in the wallet section of your account. Each entry shows the amount, date, payment method, and current status. Filter by date range to find a specific record.
Yes. Contact our support team through live chat or the email address listed in your account help section. State clearly which data you believe is incorrect and include your account ID. We review each request and respond through the same channel.
Submit a written query through our support channel and quote the specific term you are asking about. We review the case against the version of these terms that was active at the time the action was taken and respond with our findings.